Cancellation/Refund Policy
At WeldTables.in, we strive to provide our customers with high-quality products and excellent customer service. We understand that sometimes you may need to cancel an order or request a refund. This Cancellation/Refund Policy outlines the conditions and procedures for cancellations and refunds.
Order Cancellation
If you wish to cancel your order, please follow the guidelines below:
- Before Shipment: You can cancel your order at any time before it is shipped. To cancel your order, please contact our customer support team at info@unitalfa.in with your order details. We will process your cancellation request and issue a full refund.
- After Shipment: If your order has already been shipped, you will need to follow our return process outlined below to receive a refund. Please note that shipping and handling charges are non-refundable.
Return and Refund Policy
We accept returns and provide refunds under the following conditions:
- Eligibility: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
- Time Frame: You must initiate the return within 7 days of receiving your order.
- Process: To start a return, please contact our customer support team at info@unitalfa.in Provide your order number and reason for the return. Our team will guide you through the return process and provide a return shipping address.
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
Once we receive your returned item and inspect its condition, we will process your refund. Please note the following:
- Refund Method: Refunds will be issued to the original payment method used during the purchase.
- Processing Time: Please allow 5-10 business days for the refund to appear on your account after we have processed it.
- Non-Refundable Items: Certain items are non-refundable. These include gift cards and any items marked as final sale.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact us at info@unitalfa.in with your order details and a description of the issue. We will provide instructions for the exchange process.
Contact Us
If you have any questions about our Cancellation/Refund Policy, please contact us:
Email: info@unitalfa.in
Thank you for shopping with WeldTables.in. We appreciate your business and are here to assist you with any concerns.